Free Shipping on All Standard Website Orders

All standard website orders are shipped via FedEx/UPS Ground service unless the “Rush Delivery” option is purchased and then FedEx/UPS Overnight service will be used.

We only ship orders that will deliver Tuesday – Friday for any service type used, including “Rush Delivery”.

We do not ship for delivery on Saturday – Monday.

All orders are shipped Monday – Thursday (except holidays and inclement weather).

There are occasionally situations due to weather that we will hold orders to be shipped at a later date.

Thursday shipments are ONLY for Ground service with 1 day transit times, or for “Rush Delivery” orders.

Shipments via FedEx/UPS Ground service:

  • Orders are shipped Monday – Thursday (except holidays) and arrive within 1-2 days.
  • Orders placed by 10am CST Monday – Wednesday will ship that day.
  • Orders placed between 10am CST Wednesday and 10am CST Thursday, will ship on Thursday ONLY if requiring 1 day of transit. Otherwise, if the order is placed on Wednesday after 10am CST and requires 2 days of transit, the order will be shipped the following Monday.
  • Orders placed after 10am CST Thursday – Sunday will be shipped the following Monday.
  • You will receive an emailed confirmation with your shipping schedule once your order is received.

Shipments via FedEx/UPS Overnight service – “Rush Delivery” Option

  • Only orders placed that select the “Rush Delivery” option at checkout for an additional fee will be shipped via Overnight service.
  • Fees for “Rush Delivery” are an additional $60 for destinations in the continental U.S.
  • Orders placed by 10am CST Monday – Thursday will ship that day and arrive the next day.
  • Orders placed after 10am CST Thursday – Sunday will ship the following Monday.
  • You will receive an emailed confirmation with your shipping schedule once your order is received.
  • We DO NOT ship to APO/FPO, PO Boxes or Rural Routes.

Exceptions – Alaska, Hawaii and US Territories
All orders shipping to Alaska, Hawaii or US Territories will be charged $100 for rush delivery.

Tracking Your Order

Online orders receive emailed order confirmation with your order number in the subject line. Once the order begins to move, your tracking number will be emailed so you can track your package. Wild Alaska Salmon & Seafood Co. will also be tracking each order to ensure proper delivery. Occasionally there are weather delays or delays during peak holiday periods that are beyond our control. In the event of any delay, we will notify you as soon as possible with a status update.

PLEASE NOTE: We cannot guarantee specific delivery times

We strive to deliver your order on time to the address you designate. Virtually all of our deliveries are successful and we want to make sure yours is among them! We do not require a signature upon delivery. The courier will normally knock on your door and, if no is available, will leave your package at your door. However, it is at the sole discretion of the courier whether or not to leave a package if no one is available. We are not liable for orders that are not retrieved in a timely manner.

If you have special or specific delivery needs, please call 907-246-7883 or email us at info@wildalaskasalmonandseafood.com

Handling Frozen Goods

Perishable products should be kept frozen upon arrival or refrigerated if consuming immediately. Very slight thawing of raw frozen product may be safely re-frozen with no perceptible loss of quality or nutritional value. It is not recommended to re-freeze fully thawed raw product.

Unopened, vacuum sealed smoked salmon packages can be refrigerated for up to 2 weeks. After opening your smoked salmon package, they should be kept in the refrigerator and consumed within 2 weeks.

Unopened, vacuum sealed raw salmon packages should be thawed overnight in the refrigerator and then cut open once fully thawed. DO NOT KEEP SEALED VACUUM PACKED RAW SALMON IN YOUR REFRIGERATOR FOR MORE THAN 2 DAYS.

After opening raw salmon, it is best to consume within 3 days of thawing.

Guarantee:

We take great pride in our products and ensuring that every customer is completely satisfied with their order. If, for any reason, you are not completely satisfied, please call us at 907-246-7883 or email us at info@wildalaskasalmonandseafood.com so we can make it right.