1. Will my order arrive frozen?
  2. How long will salmon last if kept frozen?
  3. How does your process work?
  4. What is the difference between King and Sockeye?
  5. Farm raised vs wild caught
  6. Do you offer samplers?
  7. Do I have to sign up for a monthly subscription?
  8. Why is there a "location fee" on my order?
  9. Do you guys test for contaminates?
  10. How do I apply a coupon?
  11. Can I specify a specific shipping/delivery date?
  12. Can I specify delivery instructions for my order?
  13. Can I specify a specific cut of fish?
  14. What is the difference between Wild Cod and Black Cod?
  15. Why is there a price difference between a standard box and the add-ons?
  16. Do you ship internationally?
  17. Have Another Question?

Will my order arrive frozen?

All of our orders are shipped using an insulated box with LOTS of dry ice to ensure the product arrives fully frozen. Virtually all of our orders arrive on time and in perfect frozen condition. If your order arrives in less than stellar condition, please reach out to us and we can address the issue for you. Contact Us

How long will salmon last if kept frozen?

Salmon as well as other species will last between 2-3 years if kept nice and frozen and the packaging and seal remain undamaged. Learn More

How does your process work?

We fish, process and blast freeze all our products in Alaska during the fishing season, June/July of each summer. After our season is over, we have all our products shipped to the lower 48 where we position them at our own Midwest shipping facility that we own and operate. By doing this, we can ship to all points in the lower 48 within 1 to 3 days at a much-reduced cost. As you might expect, shipping directly from Alaska proves quite expensive. Learn More

What is the difference between King and Sockeye?

Wild Alaskan King Salmon (also called Chinook) is the largest species of wild salmon. King salmon has the highest amounts of omega-3 and fatty acids and is known for its mild, succulent flavor and firm texture. Sockeye salmon, equally delicious and heart healthy, has a very red flesh and distinct, robust flavor. One species doesn't taste better than the other, it really comes down to personal preference. Learn More

Farm raised vs wild caught

Truly wild caught salmon is a much leaner fish than a farm raised salmon. This is because wild caught salmon spend their entire life-cycle swimming against strong ocean and river currents, producing a lean, high polyunsaturated-fat level fish. Polyunsaturated fats are the Omega-3 fatty acids! These are the good fats that our bodies do not naturally create so we have to source them through our food! Wild caught salmon is one of the best sources of this good fat. Because of this ratio of good to bad fats the cooking time for wild caught salmon is typically significantly shorter than for farm raised salmon. Farm raised salmon are fed a diet of high-trans-fat fish meal that produces a very poor ratio of good fats to bad fats. Farm raised salmon are also normally fed a coloring agent to give the meat a more "normal" pink color. Our 100% wild caught Alaskan salmon has no added dyes, hormones or antibiotics of any kind! Learn More

Do you offer samplers?

You can order in smaller quantities through our Build-Your-Own Salmon & Seafood Box. You can also choose one of our many Salmon & Seafood Gift Boxes which contain a variety of our fish.

Do I have to sign up for a monthly subscription?

Although there is the option to sign up for a seafood subscription, this is not necessary. The default setting for any order placed on our website is a one-time-only order, giving you the freedom to order at your convenience!

Why is there a "location fee" on my order?

Due to recent changes by UPS, standard shipping to your location now takes 4 days. To ensure your delivery remains quick and frozen, we've upgraded your shipping service. We hope this is temporary and will remove the fee once UPS adjusts the transit time. Thank you for your understanding.

Do you guys test for contaminates?

The State of Alaska highly regulates the wild caught commercial fishing industry in the state of Alaska. They run frequent tests of the water, food source and fish and have found no increases in toxicity levels including Mercury, radiation and other harmful contaminates. Bristol Bay is one of the cleanest ocean water sources in the world!

How do I apply a coupon?

Coupons can be applied by entering them in the coupon box located at the top of the checkout page in the box that says, "Have a coupon? Click here to enter your code." Enter the coupon here, click on the "apply coupon" button and your discount will be reflected in your cart totals box.

Can I specify a specific shipping/delivery date?

Yes! There is a "order notes" section on the checkout page where you can request a specific shipping/delivery date and we will ship accordingly per our shipping schedule. Learn More

Can I specify delivery instructions for my order?

Yes! There is an "order notes" box on the checkout page where you can specify any delivery instructions. We will pass these along to the courier. However, we cannot guarantee that they will follow these instructions. We suggest that you contact your local UPS service center and inform them of any specific delivery instructions for your location.

Can I specify a specific cut of fish?

We use the entire side of the fillet for our portions, so each box will contain a mix of both center and tail cuts. If you prefer a specific cut, there is a "notes" section on the checkout page where you can tell us you'd like a specific cut and we will do our best to accommodate your request.

What is the difference between Wild Cod and Black Cod?

Black Cod is not actually a part of the cod family! It is called Sable Fish and is a high oil content white fish. Because of this high oil content, Black Cod has great nutritional value. It is soft in texture and buttery and rich in flavor. Our Wild Cod is your "true" cod. A medium flavored whitefish with a semi-firm texture and medium flake.

Why is there a price difference between a standard box and the add-ons?

The pricing for standard boxes for any individual item on their respective product page includes things like boxing, dry ice, etc., and can be shipped on their own. The pricing for add-on items does not include these costs and can only be placed in a cart once you have at least one standard box. Add-on items cannot be shipped on their own.

Do you ship internationally?

Unfortunately, we currently do not ship internationally. Because all of our product is perishable, shipping internationally would be extremely expensive and difficult to ensure the product would not be compromised due to long transit time. Learn more on our Shipping Policy page.

Have Another Question?

You can either send us a question via live chat, email, or give us a call at (907) 290-0992.